(Entertainment-NewsWire.com, July 06, 2012 ) Melbourne,Victoria -- Today, new provider of business telephony solutions, Telecube Pty Limited, announced a growing demand for its 1300 local-rate numbers and services.
As the Australian Bureau of Statistics today launched figures showing a 32% growth in online sales for local businesses in 2010-2011 , Telecube’s President John Matich explains how savvy businesses are combining an e-commerce website and search engine optimization with a recognizable and high-impact local-rate number.
“With a 1300 number, businesses provide customers with a simple number which aids customer retention by supplementing the call cost for the customer, anywhere across Australia,” said Matich. “Not only that, but with easily customizable options such as a single answer point with overflows, location-based re-routing or time-specific re-routing, even small businesses can offer the same high-quality customer responses that big businesses invest significantly in doing.”
1300 numbers and 1800 free-call numbers are also an effective way to grow a company´s brand, by using the corresponding letters on a keypad. For example, 1300 749927 can be written on promotional materials as 1300-PIZZAS. Telecube has a wide range of available 1300 numbers to offer to its customers, but Matich believes that it’s the company’s pioneering interface that is the key differentiator.
“We’re the first in the industry to offer real-time setup and configuration of 1300 and 1800 number services,” continued Matich. “Our customers can manage their accounts using a real-time change control panel, and this self-management option allows us to offer the cheapest 1300 numbers.”
Telecube, which already has nearly 5,000 likes on Facebook, offers generous sign-up and top-up bonuses including credit up to $150 for new customers. It also works on a prepaid business model so that customers can easily control their costs. It also provides a premium number guarantee – which denotes that if it does not have the required 1300 number for a business, it will refund 100% of the sign-up fee [this is what it says online but the brief says no set-up fees] – and a network quality guarantee, assuring 100% call quality satisfaction or a full refund of account credit.
“All of our customers’ calls are routed over carrier-grade networks. We have not lost a single customer to call quality,” concluded Matich. “Businesses choose Telecubebecause we have the best range of numbers, a unique feature-rich, real-time change interface and an attractive range of telephone services that allow small businesses to augment their customer interactions.”
Businesses taking a 1300 or 1800 number from Telecube can opt for free interactive voice response (IVR) to provide automated telephone keypad options, which can utilise pre-programmed responses or be customized by the client. Other add-ons include free fax-to-email services, free voicemail-to-email, no contractual obligations and no cancellation fees.
About Telecube
Telecube Pty Limited is a Melbourne-based business that provides digital telephony, 1300 and 1800 numbers and business services such as IVR and call routing to businesses across Australia. It is the pioneer of a unique customer-controlled interface, which provides the client with a real-time change control system. For more information, visit www.telecube.com or follow the company on Twitter.
