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ICC/Decision Services offers its clients a 360 coordinated ‘one stop shop’ approach to Customer Management Software

(EMAILWIRE.COM, March 13, 2012 ) New York, NY -- ICC/Decision Services understands very clearly that customers are without a doubt the most crucial aspect of any enterprise. They are by and large the main reason why all enterprises are created to begin with. Without a single customer or client, any business, company, or organization would simply cease to exist.

Considering these options, it should be public knowledge that customers should be taken care of, preserved and managed to ensure that they continue keeping the enterprise alive.

Today, technology has come on board to assist in customer care, preservation, and management. A great deal of computer based customer management softwares have long been developed towards these goals.

ICC/Decision Services is team of professionals who work with businesses to increase sales and drive revenue through a variety of programs like mystery shopping and secret shoppers. They have been around since 1979, when they first opened their offices in New York.

These days ICC/Decision Services is known for going beyond just collecting data. They are now helping their clients use the data collected to drive real change in their stores. ThatÂ’s what sets them apart from the competition, and what keeps their clients coming back.

Their executive leaders have over 50 years retail experience, and their database of over 150,000 professionally- qualified people means the jobs they take up get done right the first time.

Their programs are tailor made to fit their clientsÂ’ needs, so that their clients can target key initiatives and not waste time on less important issues.

One thing that cannot go without saying is that ICC/Decision Services doesn’t charge for changes in the surveys or reports that they have to make, so their customers enjoy a flat- rate pricing. And their ROI Calculator™ means their customers know exactly how each program benefits them.

About ICC/Decision Services:

ICC/Decision Services offers its clients a 360° view of their Customer Experience. They have a coordinated ‘one stop shop’ approach that uses secret shoppers, field reps, brand champions and many more. They listen closely to their client’s needs and wants, then design programs that exceed their expectations.

ICC/Decision Services
George Layne
(800) - 444 - 1717
Georgelayne@iccds.com

Source: EmailWire.com

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